FAST’s Coronavirus Response
Updated June 25, 2020
Actions we are taking:
- Our team is regularly monitoring information from the Center for Disease Control and Prevention (CDC) as well as our state and local agencies, to adhere to the most updated guidance.
- We are ensuring our actions are aligned with the latest CDC recommendations.
- We are communicating with our employees to keep them informed and to ensure their safety and that of our members.
Modified Branch hours
FAST is an essential service allowing our branches and operations to remain open to serve you. To continue serving you well, our lobby hours have been modified during California's stay-at-home order:
Hanford & Lemoore
Avenal - remains the same
FAST's Online Banking, Mobile App, and our phone center continue to be available 24/7. Please, use our digital/online services to do your banking whenever possible. If you must visit a branch, you are required to meet CDC standards for social distancing. If you have a cough, fever or any other symptom, do NOT visit the branches. We are taking diligent steps to keep desks and common areas clean; however, it is imperative we work together to keep all of us safe and healthy.
If you need special accommodations, please call, email email@example.com or make an appointment for arrangements. As well, if you are experiencing financial difficulties, reach out. We want to help and together we’ll get through this time.
The health of FAST's members and employees is our highest priority. We are all concerned about the Coronavirus (COVID-19), and want to share information about the steps we are taking to continue to operate safely and effectively while still providing you with excellent service. Our branches are open, with modified hours, and our phone lines are open to help. Due to the situation, your wait times may be longer.
Stimulus Check Update
How will the IRS know where to send my payment?
The vast majority of people do not need to take any action. The IRS will calculate and automatically send the economic impact payment to those eligible.
For people who have already filed their 2019 tax returns, the IRS will use this information to calculate the payment amount. For those who have not yet filed their return for 2019, the IRS will use information from their 2018 tax filing to calculate the payment. The economic impact payment will be deposited directly into the same banking account reflected on the return filed.
What do I do if the IRS does not have my direct deposit information?
- An IRS web-based portal is available for individuals that:
- Do not have a tax return filing obligation or too little income to file
- Individuals who did not file a tax return 2018/2019
- Individuals who do not receive SSA/RRB/SSDI benefits
- Site includes a list of other individuals who should consider using this tool
- To set up direct deposit to your FAST account, you need your member number and FAST's ABA Routing Number: 321173001
Steps You Can Take to Manage Your Finances
You can do most of your banking via our FAST Credit Union app, Online Banking or at one of our ATMs, without having to leave your home or come to a branch.
- Check balances, make transfers, and pay bills
- Make transfers to and from your accounts at other financial institutions.
- Send money to an individual using Zelle
- Deposit checks through the app - download it here
- Activate eStatements if you have not already and reduce your exposure to mail flow and related contamination risks.
- Apply for loans here
- Loan payments can be made online.
- Take advantage of our branch or shared Co-Op Network ATMs - Find an ATM
Rest assured, your funds are safe and insured with FAST!
We are ranked in the top 1% of credit unions nationwide. Member shares are NCUA insured to at least $250,000. Learn more here about our strength and NCUA insurance.
Thank you for your loyalty and understanding as we work through this together.
CEO, FAST Credit Union
“Hardships often prepare ordinary people for an extraordinary destiny” - CS Lewis