With so many merchant data breaches in the news, we want you to know FAST Credit Union is ready to help if your personal or financial data is ever compromised. We will do everything we can to protect your confidential information, and here's some things you should know...
- You aren't liable for any fraudulent transactions
- We’ll help fight fraud by contacting you if a purchase seems suspicious (so if you're traveling, or need to update your information - please let us know)
- Your cards have daily cash and transaction limits to help limit the fraud loss. If you need these limits changed at any time, please let us know.
- If your card (or account) is compromised, you'll receive a new one and we'll walk you through the entire process.
FAST is subject to strong data security standards established by Congress and federal regulators. Unfortunately, merchants and retailers aren’t subject to these same federal requirements.
When your debit or credit card data is breached at a retailer, we can’t control it, but the cost of card replacement and/or reimbursement to you is paid for by FAST – not the merchant.
Credit unions around the country are leading the effort to get Congress to pass legislation ensuring merchants and retailers meet a national standard for protecting any of your financial data they collect when you make a purchase. We hope you will support us in this effort.
Members who think that they may have been affected by the cyber-attack can visit www.AnthemFacts.com to learn more about Anthem's credit monitoring and identity theft repair services.
You may have heard some things in the news about Turbo Tax. Since we partner with them, we wanted you to be aware of what’s going on. Click here to read the latest press release issued by Intuit for additional information.